About Us

MEET THE TEAM

We’re a small, hands-on team that takes pride in delivering quality work with a personal touch. With over 20 years of experience from Nick alone, we bring a calm, focused approach to every job with no fuss, no upselling, just reliable plumbing from people who care. You’ll see the same familiar faces from start to finish, because we believe that consistency builds trust. Nick and James work closely together, combining expert knowledge with a practical, down-to-earth approach that puts customers at ease. Whether we’re replacing a tap or tackling a full system fault, we bring attention to detail, clear communication, and a genuine respect for your home.

Committed to sustainability, from the services we provide to
the charities we support. At Right Flow Plumbing Solutions, we believe in doing our part to protect the environment – not just through the sustainable services we offer, but through active support of organisations making a real difference. As part of our ongoing commitment to environmental responsibility, we proudly donate to both the Kent Wildlife Trust and The Woodland Trust, helping to protect local wildlife, restore natural habitats, and support reforestation efforts across Kent and the UK.

Nick - Director & Lead Plumber

Nick is the Director and lead plumber at Right Flow Plumbing Solutions, bringing over 20 years of hands-on experience and a genuine passion for the trade. He first picked up the tools at just 16 and has never looked back, building his career from the ground up. Over the years, Nick has become known not just for his technical know-how, but for his reliability, down-to-earth approach, and the pride he takes in a job well done.

Holding a Level 3 NVQ in Plumbing and Heating, along with G3 certification for unvented hot water systems, Nick combines traditional expertise with a forward-thinking mindset. Always keen to stay ahead of industry changes, he’s fully trained in the latest green energy solutions — including heat pumps and other sustainable technologies — helping customers future-proof their homes.

Away from work, Nick’s love of animals keeps him busy at home, and he enjoys nothing more than relaxing with his pets after a long day. He also makes time to stay active, whether that’s at the gym, out in the fresh air, or spending quality time with family and friends. For Nick, balance is key, and it’s that same steady approach he brings to his role as both a plumber and team leader.

Passionate about delivering reliable, honest, and friendly service, Nick leads Right Flow Plumbing Solutions with integrity and a strong work ethic. Whether tackling a small repair or managing a large installation, he ensures every project is completed with care, professionalism, and a personal touch.

With Nick at the helm, Right Flow Plumbing Solutions is more than just a plumbing company — it’s a team you can trust to look after your home as if it were their own.

Martyna - Office Manager & Bookkeeper

Martyna is the heart of day-to-day life at Right Flow Plumbing Solutions. From keeping the books in order to managing schedules, customer calls, and supplier relationships, she makes sure everything runs smoothly behind the scenes. Her sharp eye for detail and natural knack for organisation keep the team on track, while her approachable nature makes her a trusted and friendly point of contact for customers and colleagues alike.

Known for her warm personality and professionalism, Martyna is the person who ensures the business flows just as smoothly as the plumbing services the team provides. Her support allows the plumbers to focus on what they do best — delivering top-quality work — while she takes care of the rest.

Outside of work, Martyna’s love of animal’s shines through. She adores spending time with her pets and actively supports local animal charities. She also enjoys being outdoors, keeping active, and unwinding with family and friends — a balance that helps her bring energy and positivity into everything she does.

Reliable, approachable, and always willing to go the extra mile, Martyna is a key part of the Right Flow Plumbing Solutions team, making sure both the business and the people within it thrive.

JAMES - PLUMBER

James is a dedicated and hardworking plumber at Right Flow Plumbing Solutions. Having completed his Level 2 in Plumbing, he is currently expanding his skills and knowledge as he works towards gaining his gas qualification.

Known for his attention to detail and positive attitude, James is committed to delivering high-quality workmanship and excellent customer service. He’s a valuable part of the team, always eager to learn and take on new challenges as he grows in the trade.

James represents the next generation of skilled plumbing professionals — reliable, motivated, and focused on getting the job done right.

WHY HOMEOWNERS TRUST US

Customer satisfaction isn’t just a goal; it’s the reason we do what we do. From our fast response times to our clear communication and tidy workmanship, we make every effort to leave customers feeling confident and cared for. That’s why we’ve earned over 400 outstanding verified reviews across platforms like Google, Checkatrade, and Nextdoor.

People invite us into their homes during stressful moments, and we never take that lightly. We show up on time, treat every property with respect, and leave things better than we found them. It’s not just about fixing pipes, it’s about making people feel looked after, from the first call to the final check.

why choose us

what makes us BETTER than others

5 stars on Google!
Consistently rated 5 stars by happy local homeowners.
NO CALL OUT FEE
We never charge just to show up, you only pay for the work.
20+ years Experience
Decades of hands-on plumbing knowledge you can trust.
All work guaranteed
Every job is backed by our 12-month workmanship guarantee.
Plumber in Tonbridge repairing a pipe
SERVICES

plumbing services we offer

General Plumbing Repairs

Quick fixes for everyday plumbing problems.

Bathroom Plumbing

Toilets, basins, and bathroom pipework.

Kitchen Plumbing

Appliances, sinks, and kitchen pipework.

Tap & Shower Services

Reliable repairs and replacements for taps and showers.

Hot Water & Cylinder Systems

Reliable hot water repairs and cylinder servicing.

Emergency Plumbing

24/7 fast response when things go wrong.

Leak Detection & Fault Finding

Finding hidden leaks and fixing them properly.

Heating Services

Upgrades, repairs, and troubleshooting for your heating system.

Unvented Cylinders & Heat Pumps Servicing

Certified maintenance for safe, efficient system performance.